6 Questions With : Satish Yadavalli, General Manager & Practice Head, Global Infrastructure Services, Wipro Ltd
Updated on: 23 Jun 2016
In the digital era, users can now have faster access to business and productivity tools and services to carry-out their functional roles and responsibilities, states Satish Yadavalli , General Manager & Practice Head, Global Infrastructure Services, Wipro Limited, in a conversation with Ankush Kumar Some edited excerpts:
How do you see the demand for digital workspace among the customers? Why do they want to move towards digital platforms?
The sector is slowly moving away from the early fad of glossy devices to a more realistic way of work demands. The increase in the appetite and ability to consume data, has shifted the focus to visual informatics, aggregation and abstraction. The allure of multiple device form factors is giving way to a simple, unified device for most of the generic work (which is mostly about consumption and analysis rather than data or information production) and having specialized devices at work for creative or production workloads. What it means is that the focus is shifting to secure information access, cross-organizational collaboration and ability to use a single, light weight screen for most of it .
Customers are also looking for newer offerings which can bundle the end point hardware, accessories and workplace services, all together in a subscription model similar to the SaaS models, to reduce their overheads of asset and contract management, and sunk-in costs. Workplace outsourcing contracts are truly becoming technology agnostic and outcome defined opportunities.
How do you think security is a concern when it comes to adopting Digital Workspace?
As organizations adopt digital, and the world gets flatter, information becomes the biggest asset and in many cases, the competitive differentiators for organizations. Additionally, the ever changing, and demanding workstyle, is leading the way to more sophisticated ways of data theft. Hence security is of importance and a focus of investment for companies. While cloud adoption has increased the centralization of data ( and to a great extent ease of loss protection), the data footprint is also distributed in local devices all over the planet, without people realizing the value of data they carry with themselves, and are prone to be victims of easy theft. Authenticated access, digital rights management, data leak protection, apart from the threats posed by malware and ransomwares to the users and end point devices, are all vying for robust, prevailing solutions. There is an enhanced urgency now within the Compliance and Information Security (CISO) office of companies to realign the policies, procedures and technology to meet the new requirements.
What are the latest IT tools used for Digital Workspace Management in Wipro?